Maintenance

Maximum availability from us. Minimal effort for you.

The long-term partner
for your product.

We stay by your side, even after your product is live and running.

For us, the work doesn’t end with manufacturing. Medical and laboratory devices have long lifecycles, and we support them for just as long. Through consulting, refurbishment, and spare parts management, we extend the lifecycle of your product and ensure it always remains compliant with the latest regulations. ith more than 50 years of experience in medtech and lab automation, we know the challenges that come after market launch. And we have the answers ready.

Obsolescence Management

We plan ahead. When components are discontinued, we replace them early with compliant alternatives before they stop your production.

Regulatory compliance included

Standards change. We keep up with them. Our regulatory expertise keeps your product compliant without having to worry about it.

Spare parts Worldwide

FDA- and ISO-compliant spare parts solutions for OEMs – including planning, manufacturing, handling, and global delivery.

Model refresh instead of a complete redesign

Your product always has more to give. We keep developing it, keep it compliant, up-to-date, and ready for the next generation.

Maintenance Services

Regulatory Product Adaptation: Adaptation to new or revised standards (IEC 61010, IEC 62304, IVDR, FDA updates) – including delta analysis, screening of existing documentation, and closing regulatory gaps.
Obsolescence Management: Early identification of discontinued components and development of compatible replacement solutions.
Global spare parts management: FDA/ISO-compliant spare parts setup, including planning, manufacturing, storage, and worldwide shipping.
On-site and remote technical service: ISO 13485-certified after-sales service in Europe and Asia, as a service depot or field service.
Lifecycle Support & Sustained Engineering: Continuous hardware and software improvements based on field feedback, from upgrades to end-of-life management.
End-to-end from a single source: We go beyond just advice, helping you implement, from R&D through manufacturing to maintenance

Is your product already on the market, and are you looking for a reliable partner for the next phase?

We can keep it compliant, operational, and competitive for as long as it’s out there.

Get in touch now

„We feel our strong and constructive relationship is based on mutual trust, open collaboration, and shared long‑term objectives as we highly value the goodwill that has developed between our companies. This relationship, and the way we work together, plays an important role in our decision-making and reinforces our commitment to have a supportive partnership with you.“

– Mahdi Shahmarvand, Category Manager, Agilent

Your Questions

Across the entire product lifecycle, typically 10 years or more. Spare parts planning and obsolescence management are built into our process from the start.

Through our lifecycle monitoring, we identify upcoming discontinuations early. We walk you through the options, and implement the change together. Where it makes sense, we can also run a Last-Time-Buy program on your behalf.

Yes. Design transfer and sustain engineering are core competencies. We take full ownership of the transfer process: efficient, targeted, and always coordinated with you. We also keep improving your product once it’s in the market.

Any questions? We’re here to help.

Robert Potzner
Manager Product Management